Our outbound call center finds homeowners ready to renovate, qualifies their project and budget, and puts confirmed estimates on your calendar — so your crews stay busy and your sales reps stay closing.
Home Improvement Outbound is our dedicated BPO service for roofing, solar, HVAC, window, siding, kitchen & bath, and remodeling companies. Our agents call homeowner leads, qualify project type and budget, and either book a confirmed in-home estimate or transfer the homeowner live to your sales team — whichever moves the deal forward fastest.
No flat-script reading. Our agents are trained on real homeowner objections, financing questions, and seasonal buying behavior across every trade we serve.
✔ Homeowner lead sourcing & qualification
✔ Confirmed in-home or virtual estimate booking
✔ Live transfer to your sales team when ready
✔ Reminder calls to reduce no-shows
✔ Full CRM and calendar integration
Four services, one job — keeping your pipeline full of homeowners ready to build.
We source and qualify homeowners by project type, property details, and budget — so every lead handed to your team is genuinely worth pursuing.
Confirmed in-home or virtual estimate appointments booked directly into your calendar, complete with reminder calls to cut down no-shows.
A qualified, motivated homeowner is transferred to your rep live and in real time — while they're still warm and ready to talk.
Inbound support for scheduling, billing, warranty, and post-install follow-up — keeping past customers happy and referring new business.
We call your homeowner list, confirm project interest and timeline, and lock in a scheduled estimate visit — giving your estimators a full calendar without the chasing.
✅ Works for longer sales cycles and field-scheduling teams
✅ Full project notes before every visit
✅ Reminder calls and reschedule recovery included
For teams who want speed, we qualify the homeowner first, then connect them directly to your sales rep by phone — no scheduling gap, no cooled-off lead.
We help you decide which model — or mix of both — fits your sales process and crew capacity best, free of charge.
average increase in booked estimates after 90 days.
on estimates booked and reminder-managed by our team.
roofing, solar, HVAC, windows, remodeling & more.
scale that an in-house team simply can't match.
A proven onboarding process with no shortcuts on training.
| Stage | Timing | What happens |
|---|---|---|
| Strategy call | Day 1 | Define service area, target trades, KPIs, and compliance needs |
| Script & list build | Days 2–3 | Scripts written, homeowner list built, CRM & dialer configured |
| Agent training | Days 4–5 | Agents trained on your trade, objections, and brand tone |
| Launch & optimize | Day 6–7 onward | Campaign goes live; scripts and targeting refined weekly |
We're not a generic call center reading a flat script. We recruit agents with real sales aptitude, train them on home improvement-specific objections and financing questions, and manage every campaign to outcomes — booked estimates and signed jobs, not just call volume.
✓ Trade-trained agents, not flat-script readers
✓ Outcome-based pricing — per lead, per estimate, or per transfer
✓ Full CRM, dialer, and calendar integration included
No setup cost, no long-term lock-in. You only pay for the leads, estimates, or transfers your campaign actually delivers.
Contact us at info@hsservies.com
